Membership Card FAQs

How do I add the membership card to my iPhone?
Access the email from your smartphone and click the "Download" button, then click "Add to Wallet" and "Add." The card will automatically go to your iPhone’s Apple Wallet. It can be accessed in Wallet at any time.

How do I add the membership card to my Android phone?
Android users need to download Wallet Passes from Google Play. After you have the app, access the email from your smartphone and click “Download” in the membership email, and the card will automatically go to your Wallet Passes app, where it can be accessed at any time.

I have a question about my membership benefits.
Please contact us at alumni@utsa.edu with your question.

My name is spelled wrong/membership level is incorrect.
Please accept our apologies and contact us at alumni@utsa.edu so we can correct it.

I downloaded my card but I can’t find it
If you have an iPhone, the card will automatically download to Apple Wallet. Check the app for your new card (scroll through any cards that are already there--it may be hiding!). If you have an Android, you’ll need to download Wallet Passes from the Play Store prior to downloading the card.

Please be prepared to show a photo ID when you use the digital membership card. If you have any additional questions, please email us at alumni@utsa.edu or call 210.458.4133.